Refund and Cancellation Policy

This Refund and Cancellation Policy applies to all purchases made through the website operated by Allroundfix LLC, doing business as AVS Computerz. By placing an order on our website, you agree to the terms outlined in this policy.

Order Cancellation

You may request to cancel your order before it has been processed or shipped. To request a cancellation, please contact our customer support team as soon as possible using the contact details provided below.

Once an order has been shipped, it cannot be canceled and will be treated as a return request under this policy.

Refund Eligibility

You may be eligible for a refund under the following conditions:
• The product is defective or damaged upon delivery
• The wrong product was delivered
• The product is unused and returned within the allowed return period

To be eligible for a refund, the product must be returned in its original condition, unused, and with all original packaging, accessories, and documentation.

Non-Refundable Items

Certain items may not be eligible for a refund, including but not limited to:
• Digital products or downloadable software once delivered
• Products that have been activated, installed, or used
• Customized or special-order products
• Products damaged due to misuse or improper handling

Return (Return Process)

To initiate a return or refund request, please contact our customer support team with your order number and reason for the return. Our team will provide you with return instructions and the return shipping address.

Unauthorized returns may not be accepted.

Refund Processing

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method within 7 to 10 business days, depending on your payment provider and bank processing time.

Shipping Charges

Original shipping charges are non-refundable unless the return is due to our error (such as wrong or defective product). Return shipping costs are the responsibility of the customer unless otherwise stated.

Exchanges

If you received a defective or incorrect product, we may offer an exchange instead of a refund, subject to product availability.

Policy Changes

We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on this page.

Contact Information

For cancellations, returns, or refund-related questions, please contact us:

Allroundfix LLC
Operating as: AVS Computerz
Office Address: 670 River St, Hyde Park, MA 02136, USACustomer Support
Phone: +1 (857) 396-0187
Email: info@avscomputerz.com